Terms & Conditions
Last updated: July 2, 2026
These Terms & Conditions govern access to and use of the Tilgent Pay website, services information, mobile wallet ecosystem, payment gateway services, cross-border payment services, merchant services, and related digital payment solutions provided or promoted by Tilgent Pay Inc. By using this website or requesting information about our services, you agree to these terms.
1. About Tilgent Pay
Tilgent Pay provides technology and service solutions designed to support mobile wallet ecosystems, merchant payments, fund transfers, bill payments, mobile recharge, payment gateway services, and national or international transaction flows in supported territories. Some services may be delivered directly, through partner financial institutions, or through approved third-party providers.
2. Eligibility And Account Requirements
Access to certain Tilgent Pay services may require registration, identity verification, business verification, bank approval, compliance review, and acceptance of additional service agreements. You agree to provide accurate, current, and complete information and to keep that information updated.
3. Compliance And Regulatory Obligations
Tilgent Pay services may be subject to anti-money laundering, counter-terrorist financing, sanctions screening, know-your-customer, data protection, payment services, consumer protection, and other applicable laws and regulations. We may decline, suspend, delay, or review transactions where required for compliance, risk, security, or legal reasons.
4. Payments, Transfers, And Transaction Processing
Transaction availability, settlement times, exchange rates, supported currencies, transaction limits, fees, and payment methods may vary by country, partner bank, merchant category, user type, and regulatory requirement. Tilgent Pay does not guarantee that every requested transaction will be accepted, processed, or completed.
5. Merchant And Partner Services
Merchants, banks, and financial institutions using Tilgent Pay services are responsible for their own customer relationships, lawful business activity, product delivery, refunds, chargebacks, tax obligations, disclosures, and compliance requirements unless otherwise stated in a written agreement.
6. Acceptable Use
You must not use Tilgent Pay services or systems for unlawful activity, fraud, prohibited goods or services, unauthorized access, abusive behavior, security attacks, infringement of intellectual property rights, or activity that may harm Tilgent Pay, its users, partner institutions, or payment networks.
7. Fees And Charges
Fees may apply to certain services, including payment processing, wallet services, cross-border transfers, currency conversion, merchant services, integrations, or support services. Any applicable fees should be disclosed through the relevant service agreement, partner channel, checkout flow, or published schedule.
8. Security
Users are responsible for protecting login credentials, devices, one-time passwords, account access, and transaction approvals. You must notify Tilgent Pay or the relevant partner institution promptly if you suspect unauthorized access, fraud, or misuse of an account or service.
9. Website Information
The information on this website is provided for general informational and business development purposes. Service availability, features, territories, partners, and product descriptions may change without notice. Website content does not create a banking relationship, financial advice relationship, or binding service commitment unless confirmed in a written agreement.
10. Intellectual Property
The Tilgent Pay name, logo, website content, service descriptions, graphics, software interfaces, and related materials are owned by or licensed to Tilgent Pay and may not be copied, modified, distributed, or used without written permission, except as allowed by applicable law.
11. Third-Party Services
Tilgent Pay services may connect with banks, card networks, mobile money operators, payment processors, identity providers, communications providers, and other third parties. Third-party services may be subject to their own terms, policies, fees, and availability limitations.
12. Limitation Of Liability
To the fullest extent permitted by law, Tilgent Pay will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, business interruption, data loss, failed transactions, delayed settlement, or unavailable services, except where liability cannot be excluded by law.
13. Changes To These Terms
Tilgent Pay may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised date. Continued use of the website or services after changes are posted means you accept the updated terms.
14. Contact
Questions about these Terms & Conditions may be sent to Tilgent Pay at info@tilgentpay.com or by using the contact information provided on this website.